This is an edition of The Atlantic Daily, a newsletter that takes you through the day’s biggest stories, helps you discover new ideas and recommends the best in culture. Register here. Southwest Airlines was just hit with a hefty fine for its holiday mishap last year. The penalty is a step toward accountability, but it … [Read more…]
The airline said it was pleased to have reached a “consumer-friendly agreement.” December 18, 2023, 5:00 a.m. ET • 4 min reading The U.S. Department of Transportation said Monday that Southwest Airlines has been fined a record $140 million for its operational collapse during the 2022 leisure travel season. The civil penalty imposed on the … [Read more…]
But they’re missing a crucial element, according to passenger rights firm AirHelp – How airlines deal with customers when problems arise. “We believe that an airline should be judged not only by how it treats its passengers during normal business operations, but also by the consideration it shows its customers when something goes wrong,” the … [Read more…]
Southwest Airlines flight attendants are rejecting a contract offer made by their union and the airline From The Associated Press December 8, 2023, 7:40 p.m FILE – Southwest Airlines plane prepares to land at Midway International Airport on Feb. 12, 2023, in Chicago. Southwest Airlines flight attendants have rejected a contract offer from airline negotiators … [Read more…]
Smaller airlines that operate in the shadows of the country’s four dominant carriers are feeling increasing pressure to merge with others to gain access to more planes and airport gates. That dynamic was highlighted in federal court in Boston on Tuesday as JetBlue Airways tried to convince a judge to let it buy Spirit Airlines … [Read more…]
UPDATE: 11:02 am Alaska Airlines’ takeover of Hawaiian Airlines will not result in any union job losses and the “majority” of its 1,400 non-union employees will be retained to manage the expanded service, the companies’ top executives say. The new company will retain and revamp the Alaska and Hawaiian Airlines brands, Peter Ingram, president and … [Read more…]
Alaska Airlines has reached an agreement to buy Hawaiian Airlines, the company announced Sunday. Alaska Air Group, Inc. will pay $18 per share – a transaction value of approximately $1.9 billion – for Hawaiian Holdings, Inc., the parent company of Hawaiian Airlines. The boards of both companies have agreed to the deal, which is expected … [Read more…]
Alaska Airlines announced plans Sunday to acquire Hawaiian Airlines in a $1.9 billion deal. The combined airline will retain the Alaska Airlines and Hawaiian Airlines brands, but with a single operating platform, Alaska Airlines said in a news release. The company would serve 138 destinations, including nonstop flights to airports in the Americas, Asia, Australia … [Read more…]
Comment on this storyCommentAdd to your saved storiesSave The parents of a 14-year-old girl are suing American Airlines after they claim a male flight attendant hid his cell phone to secretly film their daughter in the bathroom aboard a flight in September from Charlotte to Boston. During the flight on September 2nd The lawsuit alleges … [Read more…]
The family of a North Carolina teenager is suing American Airlines, claiming a flight attendant taped an iPhone to an airplane lavatory to record her use of the bathroom during a flight in September. Lawyers for the 14-year-old and her parents say American Airlines “knew or should have known that the flight attendant posed a … [Read more…]